This is a hybrid role combining site operations coordination with hands-on customer service! Reporting to the Regional Site Operations lead you will be the day-to-day key point of contact, leading the team to ensure the site is running smoothly by managing warehouse and logistics activities while also delivering outstanding service to customers across the counter, phone, and email. It’s a key role in both the day-to-day operations and the overall customer experience.
We’re particularly looking for someone with previous supervisory or coordination experience who thrives in a fast-paced environment and takes pride in being proactive and solutions-focused. No two days will be the same making this an ideal role if you enjoy variety and a challenge.
Job Description
Day to day you will:
Coordinate cross-functional activities including warehousing, administration, health and safety and customer services and compliance management.
Oversee the daily warehousing and logistics operations to ensure timely and accurate order fulfilment.
Provide hands-on warehouse support when required, particularly during peak activity or periods of high demand.
Monitor inventory levels, stock movements, and warehouse layout for optimal efficiency.
Negotiate and gain sales by utilising effective and efficient telephone sales techniques.
Identify inefficiencies in current processes, recommend and implement improvements.
Liaise and collaborate with key departments across operations and support services.
What we’re looking for:
Previous industry experience, preferably in an operation, logistics or a warehouse management environment.
Steel, valve or fittings product knowledge would be advantageous.
Gantry crane certification, forklift licence and a full NZ drivers’ licence is essential, F-endorsement is advantageous
Team leadership or supervisory skills and experience
A strong customer service focus with solid communication and interpersonal skills
Proficiency in Microsoft Office, especially Excel and Outlook and preferably Warehouse Management Systems (Dynamics 365)
A consistent, proactive and detail-oriented approach
Problem solving ability and attention to detail
In return we offer:
Competitive remuneration
Southern Cross Medical Insurance
Life insurance & Free Wills
Short term incentive
Excellent leadership and industry experience
Supportive leadership & great team culture
About Us
H. J. Asmuss is a dynamic and leading provider of steel, pipe systems, valves, and flow control solutions. Our company is at the forefront of supply and manufacture of premium-quality products designed to meet the diverse needs of industries ranging from Dairy, Water, Chemical and energy to civil construction and beyond. We pride ourselves on delivering exceptional customer service and fostering long-lasting partnerships with our clients.
If this sounds like you, click apply now and become part of the Asmuss team, we look forward to hearing from you!
To be considered, all applicants must have eligibility to work in NZ such as a valid NZ work visa, residency or citizenship. As part of our commitment to health and safety, the successful applicant will be required to pass a pre-employment medical, alcohol and drug test.
